We can gather information about you, but you have control over how much and how it can be used.
We do not collect information of people under 13 years old.
We do not sell your personal information or allow temporary access to third parties. But your information can be shared with our suppliers and authorized resellers. The purpose of this is the use of the services.
If we have to work with 3rd party individuals / companies for any reason, we ensure that they act consciously to protect your personal data.
If we have to share your information with a legal reason, we inform you about it.
Your information is stored in our server in Turkey.
The end users of our products may request use of information from us directly. We kindly ask you to get information from the company that put our products to your service. Arkadyas does not bear any responsibility for the end-user information collected in all products (application, websites, subdomains, software, content, services, etc.) offered.
The scope of this document concerns how we use your information.
Use of Information
We receive your personal information and contact details as you start using our products.
Additionally as either our direct customers or customers of their customers (end-users) register to our systems, we receive full name, phone number, e-mail address details.
Our database allocate a separate and secure space for each event (including the different activities of the same customer).
Our customers can place tracking codes for traffic measurement on the products they use (such as website, mobile application). In this case, your device can track your use of the Internet, your geography, your Wi-Fi or mobile network usage, your usage behaviour on the website and/or mobile application. The software that does this (Google Analytics, Yandex Metrica, etc.) generally collects anonymous data. Such software are used to improve websites and/or mobile applications.
End User Information and Arkadyas
Your personal information may be included in mobile applications, software and websites. This is because our customers share your information with us to enable usage. This information is only available in the database of the customer. Customers share this information for mobile application modules (keypad, Q&A, poll etc.) that require interaction at events. When the event ends, this information is permanently deleted from the Arkadyas database as requested by customer. The customer obtains this database from us. In other words, the information you share throughout the event is delivered to our customers.
Our mobile applications include a push notification feature. If you do not want to receive push messages from the application, you need to edit the authorization settings according to the phone model. Some mobile phones receive your approval for a push notification permission during the installation of the app. Phones without this pre-permission feature require manual setting. This feature cannot be controlled with our mobile applications and our mobile application builder platform.
Customer Information and Arkadyas
We will use the information contained in the forms (such as contact, inquiries, requests, demo forms, etc.) to reach you.
We will share the required information with the result of request of state organs and legal authorities. Additionally, when we detect a case of abuse of our systems, your information may be shared with authorized and official authorities.
If Arkadyas and /or its products are partially/completely sold, we will share your information with the purchasing company.
Suppliers and Arkadyas
We share your information with third party companies (our suppliers) that we receive service from. For example, when we plan a mailing campaign, we share the customer database with the company.
You can opt-out of either ad targeting or mailing database any time you prefer. To opt-out of mailing, please click the link at the end of the mailing you received. You can re-subscribe to the mailing database anytime you prefer. Even if you opt-out of the mailing database; you will continue to receive automatic transaction mails. You will also receive mails automatically in case of security issues arise. We will also reply to your questions and suggestions mails even after you opt-out of the database.
Cookie blockers may block certain functions of web-based products (SAAS). To opt-out out of these kind of ads, we recommend that you make manual adjustments. These ads are the ones that guide you to opt-out in ease.
You may not receive some information by keeping your mobile device’s location turned off and turning off the push notification feature.
Security Risk and the Internet
The Internet is a platform that develops every day and brings with it risks. For this reason, we cannot promise you 100% security. In general, we strongly urge you to act proactively to ensure the security of your devices and information during and after use of the Internet. Avoiding to share your passwords and preferring to use complicated passwords are important steps.
As long as there is no legal claim, we will protect your personal information with precision and will not share it.
Contact for Further Questions
Address: Aytekin Kotil Caddesi No: 27/7 Mecidiyeköy / Şişli / İstanbul / Turkey
Phone: 0090 212 258 9601